Merchant & support
shellivo is operated by Nanjing Qingyinshe Business Services Co., Ltd.
Legal business name
Nanjing Qingyinshe Business Services Co., Ltd.
Public contact address
Champion Tower, Three Garden Road, Central, Hong Kong.
Support email
[email protected]
Current service status
Accounts and monthly or annual purchases of Standard and Expert are available, with payments processed by Stripe. Purchases cover a single term by default; automatic renewal requires an explicit choice.
Contact us
For account, billing, refund, privacy or product questions, email [email protected]. Describe the issue and include the order ID when relevant. Do not send full card numbers, security codes, server passwords or private keys.
Order and subscription support
View orders and submit refund requests in your account; disable automatic renewal in Subscriptions. Retain your order ID and issue details. Do not send card security codes or server passwords.